• Subject Access Request (SAR)

    (Or other information sharing request about a service user)

  • Ask us here for a copy of information we hold relating to you (or to someone else, if you’re asking on their behalf).

    But please note: we work with a number of partner organisations across our services. In some cases we are the data controller, so we hold your data and can answer your request. In other cases we are not the data controller, so we’ll provide signposting information below to help direct you to the right place for your subject access request (or other information sharing request about an individual).

  • Are you looking for a letter of support only?*

  • You don’t need a subject access request for this, so there’s no need to complete this form.

    Instead, please contact your therapist/practitioner direct. Or else email/call Northpoint for assistance as below – telling us your details (name, date of birth and postcode), your Northpoint practitioner and service if possible, and what you need from us, so we can direct your request:

    info@northpoint.org.uk
    0113 245 0303 

  • Which type of service are you asking for information?*

  • Services for children and young people

    • Calderdale Neurodevelopmental Right to Choose providers - Mantle, Oakdale, SWYPT and more 

    • If you have a neurodevelopmental (ND) assessment query after choosing a provider, please contact your provider. But if you only want a copy of your assessment report, try emailing them directly rather than submitting a full subject access request (no need for this). Contact one of the following:

      • Mantle – email office@mantlepsychology.com
        Or for a subject access request: same email address

      • Oakdale – email reception@oakdalecentre.org
        Or for a subject access request: email dpo@oakdalecentre.org

      • South West Yorkshire Partnership NHS Foundation Trust (SWYPT) – email customerservices@swyt.nhs.uk
        Or for a subject access request: email accesstohealthrecords@swyt.nhs.uk

      • Evolve (past provider) – email enquiries@evolveps.co.uk
        Or for a subject access request: same email address

      • West Oak (past provider) – email info@westoakclinic.co.uk
        Or for a subject access request: same email address
    • END of Calderdale ND RtC providers 
    • Other Calderdale providers - Invictus Wellbeing, Noah's Ark, SWYPT 

    • If your request is for one of the services below (even if you had some contact with Northpoint along the way), please contact the relevant organisation and follow their subject access request process, as we are not the data controller and so will not be able to help you directly:

      • Invictus Wellbeing – for support received from the Brew Project or Transition Support Service (with support provided at Invictus) – download and complete the form on this webpage Invictus Wellbeing | Resources, or email enquiries@invictuswellbeing.com

      • Noah's Ark – for therapy received from Noah's Ark (with support provided in school or at Noah's Ark) – email office@noahsarkcentre.org.uk

      • South West Yorkshire Partnership NHS Foundation Trust (SWYPT) – in relation to a medication prescription, or for support received from Core CAMHS, the Eating Disorder team, the Crisis team, the Psychosis team (Insight), or the Learning Disability team (with support provided at the Laura Mitchell Centre or Hebden Bridge Health Centre, or on a home/school visit) – email accesstohealthrecords@swyt.nhs.uk
    • END of Other Calderdale providers 
    • What to include in a subject access request email to another provider 

    • Include all these details clearly in your initial email, to help speed up the processing of your request:

      • Subject line – ‘Subject access request’ plus initials and date of birth of the data subject (yourself or your child)

      • Data subject details – first and last name, date of birth, home postcode

      • Contact details – your phone number

      • Request details – exactly what personal data you’re looking for (e.g. letter of confirmation re sessions and dates, closing summary, counselling records), and in relation to what period of time (give dates)

      • Proof of identity – you may be asked for proof of identity, so it can be helpful to include a photo of a passport or driving licence up front
    • END of What to include in SAR email 
    • Or continue with this form for a subject access request to a Northpoint service 

    • Continue with this form to submit a subject access request (or information sharing request) for any of the Northpoint services below:

       

      • Calderdale initial referral screening and triage via First Point of Contact (FPoC) – for referrals to Mental Health, Emotional Wellbeing, or initial Neurodevelopmental (ND) assessment screening in Calderdale

      • Calderdale Getting Help – for therapy support received, based at Northpoint in Commercial Street, Halifax, or at Hebden Bridge Town Hall, or at The Space, Rastrick, or at the Family Hub in Todmorden

      • Calderdale Mental Health Support Team – for school-based support received, or at Northpoint in Commercial Street, Halifax

      • Leeds School Therapy Services – for school-based support received in Leeds and other locations (outside Calderdale)

      • Leeds MindMate SPA – for referrals to the NHS single point of access for mental health, emotional wellbeing and ND assessment referrals in Leeds

      Please be as specific and detailed as you can with the information you provide, to help us help you.

      On submission, you’ll receive an immediate auto-response email, which will give you a copy of your request, and brief details of what to expect next. We'll respond to your request within one calendar month, either from the date of your submission, or from the date of receiving confirmation of your ID if required, and/or of receiving any other additional information we may need to process the request.

    • END of Continue with this form (CYP) 

    • Services for adults

    • Leeds Mental Wellbeing Service or GP-based mental health services 

    • If your request is for one of the adult services below (even if you had contact with a Northpoint practitioner), please contact the relevant organisation and follow their information request process, as we are not the data controller and so will not be able to help you directly:

      • Leeds Mental Wellbeing Service (LMWS) – complete the Online data request form on this webpage Leeds Community Healthcare | Data requests and your privacy
      • Healthy Minds or the Mental Health and Wellbeing Advisors, referred through your GP practice – contact your GP practice
    • END of LMWS or GP-based services 
    • Or continue with this form for a subject access request to a Northpoint service 

    • Continue with this form to submit a subject access request (or information sharing request) for another Northpoint-based adult service.

      Please be as specific and detailed as you can with the information you provide, to help us help you.

      On submission, you’ll receive an immediate auto-response email, which will give you a copy of your request, and brief details of what to expect next. We'll respond to your request within one calendar month, either from the date of your submission, or from the date of receiving confirmation of your ID if required, and/or of receiving any other additional information we may need to process the request.

    • END of Continue with this form (adults) 
    • If we still need to pass on your request (or part of it) to another provider, do you consent to this? - it could save time and admin for you, if so*

  • Your details

    i.e. details of the requester (whether data subject, parent/carer or professional)

  • Please put your own name and email address here, even if you're completing the form on behalf of someone else - including if you're a Northpoint member of staff.

  • Are you contacting us in a professional capacity (including Northpoint staff), requesting information about or on behalf of a client or carer?*
  • Do you work for Northpoint?*
  • When was this request first received by Northpoint? - either verbally or in writing, and whether via practitioner, manager or other staff*
     / /
    2 digit day, 2 digit month, 4 digit year

  • Please forward the original email to riskandcompliance@northpoint.org.uk, as well as submitting this form.

  • Please scan the letter to riskandcompliance@northpoint.org.uk, as well as submitting this form.

  • If you haven't got all the information requested on this form, please just fill it in as best you can from the information you have (e.g. put 'not known', 'not stated', etc) - the Risk & Compliance team will follow up as required.

    And your job is then done - thank you.

  • Please note – You will need to upload evidence of consent from the data subject with this form, and of authority to act on their behalf, so please have an electronic version of these proofs ready.

  • Are you requesting information about yourself?*

  • Data subject name

    i.e the name of the person whose information you're requesting
  • Today [HIDDEN for age calculation]
     - -
    4 digit year, 2 digit month, 2 digit day

  • Data subject details

    i.e. your details, to help us identify any information we hold about you
  • Are you under 18?*
  • Are you over 12?*

  • We may need to contact your parent/carer to confirm your request.

  • Your date of birth*
     / /
    2 digit day, 2 digit month, 4 digit year
  • Your DoB [HIDDEN for age calculation]
     - -
    4 digit year, 2 digit month, 2 digit day

  • Data subject details

    i.e. details of the person whose information you're asking for, to help us identify any information we hold about them
  • Is this person:*
  • Date of birth*
     / /
    2 digit day, 2 digit month, 4 digit year
  • DS DoB [HIDDEN for age calculation]
     - -
    4 digit year, 2 digit month, 2 digit day

  • Child or young person consent

    (for parent/carer requesters)

  • If you are requesting information relating to a child in your care, please note that this data belongs to the child or young person, whatever their age or capacity. This means that, if they are deemed by our professionals to be Gillick-competent*:

    • They should be aware of this information request
    • We will need their consent to share, before we can proceed
    • We will need to show them the data that we're proposing to share with you, before we do so

    And we will therefore need to contact them directly. If you can help us by providing their contact details in advance, as requested below, this can really speed up the process.

    If the child or young person is not deemed to be Gillick-competent (for example, if they're too young), we won't need to contact them directly.

    *Gillick competency is the capacity of a young person to make their own choices and decisions about their health and wellbeing, including about whether to share their information (such as that gathered in assessment or counselling) - even with their own parents/carers.

  • Is your child aware of this information request?*
  • Format: 07000 000000.

  • Data subject consent

    (for professional requesters)
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • Service details

    Please give us any details you can, to help us locate the information you need. (Note - 'CYP' below means Children and Young People.)
  • Which Northpoint service/s does your subject access request relate to? (tick any that apply)*

  • [HIDDEN - no longer used 9/26]

    Please do not submit this form, as we are not the data controller and so will not be able to help you at Northpoint. Instead, you'll need to contact the relevant organisation and follow their subject access request process:

    • Leeds Mental Wellbeing Service (LMWS) - contact Leeds Community Healthcare
    • Healthy Minds or the Mental Health and Wellbeing Advisors - contact your GP practice

  • Approx dates of involvement with Northpoint services (as far as you know):

  • Your requested information

  • What kind of information are you seeking from us? (tick any that apply)*

  • Other notes

  • Thank you

    You'll receive an auto-response email, which will give you a copy of your subject access request submission, and more information about what to expect next.

  • Should be Empty: